Shipping policy
Everything is digital
Nothing we sell ships in a box. There is no postage, no courier, and no address form to fill in.
How delivery works
The moment your payment goes through, two things happen: a secure download link for each file arrives by email, and the product appears in your account library, where you can download or stream it any time.
When it arrives
Delivery is immediate. If nothing lands within a few minutes, check your spam folder first, then email hello@gistlibrary.com and we will sort it out.
Re-downloads
Lost a file, changed devices, cleared a phone — sign in and download it again. There is no re-download fee and no limit.
If something is broken
A file that will not open or play gets fixed or refunded — your choice. See the Refund Policy for the full promise.